Support

At SBF ECO Machines, we’re committed to ensuring your equipment continues to perform as efficiently as you do. That’s why we offer personal, practical support before, during, and after your purchase.

What You Can Expect:

Real-World Knowledge: We use these machines ourselves, so we understand what can go wrong and how to rectify the issue.

Clear Guidance: From setup and charging to daily maintenance, we provide straightforward advice to help you get the best from your equipment.

Parts & Servicing: We stock key spares and can quickly source replacements. If something breaks, we’ll work with you to get it sorted.

Remote Support: Need help fast? We’re available by phone, video call, or email to walk you through any issues.

1-Year / 1,000-Hour Repair Warranty

Every new machine comes with a return-to-base warranty covering repairs for 1 year or 1,000 hours of operation, whichever comes first. We stand behind the quality of what we sell, and we’ll be here to help if anything needs fixing.

We’re Here to Help

Whether you're new to electric machines or an experienced operator, we’ll support you every step of the way. We don’t just sell machines; we stand behind them.

Got a question? Reach out any time.